Maximum file size of 1MB can be uploaded. If the video file size is more than 1MB, we recommend using any standard video compressor to reduce the file size. MP4 video is supported on the Video Caller ID.
For portrait videos: Recommended resolution: 480x854 Aspect ratio: 9:16 recommended filling a standard mobile phone screen (1:1 with letterboxing) For landscape videos: Recommended resolution: 854x480 Aspect ratio: 16:9
Videos can be uploaded in two formats - portrait and landscape. Uploading a landscape video is mandatory. The portrait video is optional. If both portrait and landscape videos are uploaded, the portrait video will be displayed on the user’s Caller ...
Video playing on the Caller ID is non-clickable. The video ideally should be used to represent the use case of the call to add more context and make it more distinctive from normal calls for users.
Step 1: Click on the Video Caller ID section on the left navigation. Post that, click on the “Create Video Caller ID” button to start uploading the video. Step 2: Add landscape and portrait videos as per the recommendation. Please note landscape ...