Can the video uploaded for the Video Caller ID have sound?

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• What are the available video dimensions for Video Caller ID?

  Videos can be uploaded in two formats - portrait and landscape. Uploading a landscape video is mandatory. The portrait video is optional.  If both portrait and landscape videos are uploaded, the portrait video will be displayed on the user’s Caller ...

• What will be the maximum upload file size and format for Video Caller ID?

  Maximum file size of 1MB can be uploaded. If the video file size is more than 1MB, we recommend using any standard video compressor to reduce the file size.  MP4 video is supported on the Video Caller ID.

• Under which plans is the Video Caller ID feature available?

  The Video Caller ID feature is only available with the Advanced and the Enterprise plan.

• How to set up a Video Caller ID?

  Step 1: Click on the Video Caller ID section on the left navigation. Post that, click on the “Create Video Caller ID” button to start uploading the video. Step 2: Add landscape and portrait videos as per the recommendation. Please note landscape ...

• How much time does it take to activate a Video Caller ID?

  Ideally, Video Caller ID  takes up to 24 hours to activate and appear for the numbers it's enabled.