What happens when my listed number is marked as spam?

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• What happens when I breach the spam threshold?

  When the spam threshold is breached by a verified number, an additional tag showing the spam score shall be displayed. The number is demoted to a verified number in case of priority calls, and the same number can never be updated as a priority call. ...

• How does Truecallers spam detection happen on the app?

  Truecaller spam lists are created by our user community which chooses to report unsolicited calls and SMS messages. By enabling the creation of a spam directory it helps our users to avoid: Fraud or criminal activity Abusive or obscene calls (to ...

• How is spam calculated?

  Truecaller’s proprietary machine-learning algorithm benchmarks spam against a number based on a number of parameters including, but not limited to user feedback, call recency, call frequency, average call duration, etc, and there is no defined number ...

• What is the SPAM threshold?

  We have a proprietary machine-learning algorithm to calculate the spam threshold on a number based on call recency, call frequency, average call duration, call pickup rate, etc. And there is no fixed number for the spam threshold. 

• Does Truecaller Verified Business Caller ID help in removing spam from my numbers?

  Truecaller Verified Business Caller ID does not remove spam. Onboarding with the verified business program does not guarantee spam removal or number whitelisting. When a verified number is identified as spam by Truecaller’s spam algorithm, an ...