How is spam calculated?

How is spam calculated?

Truecaller’s proprietary machine-learning algorithm benchmarks spam against a number based on a number of parameters including, but not limited to user feedback, call recency, call frequency, average call duration, etc, and there is no defined number or threshold.
    • Related Articles

    • What is the SPAM threshold?

      We have a proprietary machine-learning algorithm to calculate the spam threshold on a number based on call recency, call frequency, average call duration, call pickup rate, etc. And there is no fixed number for the spam threshold. 
    • How is my Truecaller Verified Business Caller ID subscription pricing calculated?

      Truecaller Verified Business Caller ID Subscription is calculated from the day a user activates the plan on a pro-rata basis. Example 1:  If a user subscribes to the 1-10 number tier plan, which costs $50 per number listing. The costing will be ...
    • How will the SPAM update happen? How will I know which numbers are SPAM?

      The self-serve portal is updated live with the status of all onboarded numbers. In addition, an automated email is triggered when the number crosses the spam threshold so that you are aware of the same.
    • How does Truecallers spam detection happen on the app?

      Truecaller spam lists are created by our user community which chooses to report unsolicited calls and SMS messages. By enabling the creation of a spam directory it helps our users to avoid: Fraud or criminal activity Abusive or obscene calls (to ...
    • What happens when I breach the spam threshold?

      When the spam threshold is breached by a verified number, an additional tag showing the spam score shall be displayed. The number is demoted to a verified number in case of priority calls, and the same number can never be updated as a priority call. ...