For which subscription plan is the User Feedback feature available?

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• How to enable the User Feedback feature?

  Step 1: To enable User Feedback, login into your Truecaller business console. Click on the User Feedback option from the left navigation menu. Post that click on the “Enable User Feedback” button to enable the feature. Step 2: Click the “Enable” ...

• How to create a User Feedback campaign?

  Step 1: Post enabling the feature, start creating a feedback campaign. Step 2: Start by adding the campaign details. Campaign Name: The campaign name should be easily identifiable with the purpose of the feedback campaign being setup. Add ...

• In what formats can User Feedback be available for businesses?

  Businesses can set up user feedback campaigns in two formats: Call Ratings: Available only on answered calls to gauge the quality of the call. This helps businesses to optimize calling efficiency and performance. Questions: Available on Answered, ...

• Under which plans is the Video Caller ID feature available?

  The Video Caller ID feature is only available with the Advanced and the Enterprise plan.

• Under which plans is the Call Me Back feature available?

  The Call Me Back feature is only available with the Advanced and the Enterprise plan.