Where can I check my User Feedback data?

User Feedback data is available inside campaigns under the “STATS” tab. Businesses can select the timeline for the reporting and use the export report option to download the user feedback data. The cumulative feedback dashboards are also available for businesses to analyze the campaign performance under this tab.

• Related Articles

• How to create a User Feedback campaign?

  Step 1: Post enabling the feature, start creating a feedback campaign. Step 2: Start by adding the campaign details. Campaign Name: The campaign name should be easily identifiable with the purpose of the feedback campaign being setup. Add ...

• For how long will the User Feedback data be available for download?

  Only the last 7 day’s data will be available for download.

• Can user feedback campaigns be edited?

  Once the user feedback campaign is live, it cannot be edited.

• How to enable the User Feedback feature?

  Step 1: To enable User Feedback, login into your Truecaller business console. Click on the User Feedback option from the left navigation menu. Post that click on the “Enable User Feedback” button to enable the feature. Step 2: Click the “Enable” ...

• How to end a User Feedback campaign?

  Click on the “Stop” button on the main User feedback status page to end a campaign. Post that, confirm the action by clicking the “End Campaign” button.