When should I look to upgrade my current Truecaller Verified Business Identity plan to a higher plan?

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• Can we upgrade/degrade our current plan?

  To change an existing subscription plan please reach out to the Customer Success team by writing an email to cs@truecaller.com Please note you need to give a prior intimation of 30 days before you downgrade a subscription plan. And it needs to be ...

• Does Truecaller Verified Business Identity work on all telco networks, phones, and OS platforms?

  Verified Identity works on all devices that support the Truecaller application, i.e., Android & iOS. It works across all devices within these OS, and of course, it's a network-agnostic solution.

• What are the activation timelines for Truecaller Verified Business Identity during onboarding?

  It takes up to 48 business hours for verified business caller id to get activated, after approval of prerequisite documents to be submitted.

• Does Truecaller Verified Business Caller ID help in removing spam from my numbers?

  Truecaller Verified Business Caller ID does not remove spam. Onboarding with the verified business program does not guarantee spam removal or number whitelisting. When a verified number is identified as spam by Truecaller’s spam algorithm, an ...

• If the numbers are still spam after opting for Truecaller Verified Business Caller Id, what is the value add?

  Truecaller Verified Business Caller ID is a brand identity solution. It will help you showcase your brand name, logo, and industry tags to establish brand safety and trust in communication while also preventing identity theft by scammers. There will ...