Businesses can set up user feedback campaigns in two formats: Call Ratings: Available only on answered calls to gauge the quality of the call. This helps businesses to optimize calling efficiency and performance. Questions: Available on Answered, ...
Data is available on the business console on a real-time basis. Businesses can download the logs based on the frequency defined at their end to take action. The business console will have real-time logs of the data the businesses can consume. ...
The time slots displayed on the after-call screen are - Evening, Tomorrow, and Weekend. To enable these time slots, note the following conditions, Evening: If a call is made during the day before 12 Noon, the call back for reflect for the same day ...
To change an existing subscription plan please reach out to the Customer Success team by writing an email to cs@truecaller.com Please note you need to give a prior intimation of 30 days before you downgrade a subscription plan. And it needs to be ...