What happens when a date, Number Group, and Call Type overlap in multiple campaigns?

What happens when a date, Number Group, and Call Type overlap in multiple campaigns?

In this scenario, businesses, while setting up feedback campaigns, should avoid running campaigns on the same date across a Number Group.
While running multiple campaigns on the same number of groups, the Call Type must be different, or the campaign dates must differ.

    • Related Articles

    • What are the call type available for User Feedback?

      Currently, businesses can create campaigns with the following call types: Missed / Rejected Calls: Campaign to gauge feedback from users who missed/rejected the call from your verified business. Answered Calls: Campaign to gauge feedback from users ...

    • What survey questions options are available when I select call type as “Missed/Rejected”?

      If the call type is “Missed/Rejected” for a feedback question, only “Questions” will be available for the campaign.

    • What happens when my listed number is marked as spam?

      When the spam threshold is breached by a verified number, an additional tag showing the spam score is displayed. The number is demoted to a verified number in case of priority calls, and the same number can never be updated as a priority call. The ...

    • How to set up Call Me Back?

      Step 1: Enable the Call Me Back functionality when using the feature for the first time. Step 2: Read and agree to the Terms of Service to enable the feature. Step 3: Click on the Add button to add numbers on which Call Me Back will be enabled. Step ...

    • How to remove Call Reason on the Truecaller business console?

      For removing a numbers from Call Reason you need to select from your existing list of Call Reason. Then select either of the two options; Number Grouping or List Upload mode to remove the Call Reason. Please note it will take 48 business hours for ...