How to end a User Feedback campaign?

Click on the “Stop” button on the main User feedback status page to end a campaign.

Post that, confirm the action by clicking the “End Campaign” button. 

• Related Articles

• How to create a User Feedback campaign?

  Step 1: Post enabling the feature, start creating a feedback campaign. Step 2: Start by adding the campaign details. Campaign Name: The campaign name should be easily identifiable with the purpose of the feedback campaign being setup. Add ...

• Can user feedback campaigns be edited?

  Once the user feedback campaign is live, it cannot be edited.

• How many feedback questions can be added to a feedback campaign?

  A maximum of three feedback questions can be added to a user feedback campaign. These can be a combination of Call Ratings and Questions[Multi-choice short, Multi-choice long, and Free Text] or either of them.

• Where can I check my User Feedback data?

  User Feedback data is available inside campaigns under the “STATS” tab. Businesses can select the timeline for the reporting and use the export report option to download the user feedback data. The cumulative feedback dashboards are also available ...

• What are the guidelines for creating campaign names?

  The campaign name should be easily identifiable with the purpose of the feedback campaign being setup. The campaign name is a mandatory step in creating a user feedback campaign. Users give a campaign name with a limit of 50 characters.