How can I download a report from the analytics dashboard?
Step 1: Reports can be downloaded by clicking on the three-dot menu in the right-hand corner of the dashboard.
Step 2: The Download option will be available in PDF and CSV format.
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What insights are available on the analytics dashboard?
The analytics dashboard has multiple reports enabled based on the features that are linked to your plan, each covering comprehensive insights to help you up your calling game. Performance Metrics: In this report, get a snapshot of your overall ...How can I schedule analytics report delivery in my mailbox?
Step 1: Reports can be scheduled by clicking on the three-dot menu in the right-hand corner of the dashboard. Step 2: While scheduling reports, options are available to: Set Frequency: Report frequency can be set as daily, weekly, monthly, hourly, or ...When will the analytics dashboard update?
The analytics dashboard updates every 24 hours. And there is a latency of 24 hours like any other standard analytics product/module available in the market.Where can I find my Call Reason analytics dashboard and what does it cover?
Call Reason analytics can be found on the third page of the analytics dashboard. You can select the third page to view Call Reason analytics. Details covered in the Call Reason analytics dashboard:Where can I access my calling insights on the analytics dashboard?
Please click on “Analytics” in the left navigation menu to access calling insights.