For how long will the User Feedback data be available for download?

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• For how long will the Call Me Back data be available for download?

  Only the last 7 day’s data will be available for download.

• Where can I check my User Feedback data?

  User Feedback data is available inside campaigns under the “STATS” tab. Businesses can select the timeline for the reporting and use the export report option to download the user feedback data. The cumulative feedback dashboards are also available ...

• How to create a User Feedback campaign?

  Step 1: Post enabling the feature, start creating a feedback campaign. Step 2: Start by adding the campaign details. Campaign Name: The campaign name should be easily identifiable with the purpose of the feedback campaign being setup. Add ...

• For which subscription plan is the User Feedback feature available?

  The User Feedback feature is only available on the Advanced and Enterprise subscription plan.

• In what formats can User Feedback be available for businesses?

  Businesses can set up user feedback campaigns in two formats: Call Ratings: Available only on answered calls to gauge the quality of the call. This helps businesses to optimize calling efficiency and performance. Questions: Available on Answered, ...