For how long will the Call Me Back data be available for download?

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• For how long will the User Feedback data be available for download?

  Only the last 7 day’s data will be available for download.

• How to set up Call Me Back?

  Step 1: Enable the Call Me Back functionality when using the feature for the first time. Step 2: Read and agree to the Terms of Service to enable the feature. Step 3: Click on the Add button to add numbers on which Call Me Back will be enabled. Step ...

• Under which plans is the Call Me Back feature available?

  The Call Me Back feature is only available with the Advanced and the Enterprise plan.

• How will Call me back appear for users?

  Call Me Back will appear in the below-represented form factor for users. It will only appear on the Number Groups that are configured to get Call Me Back on the aftercall screen.

• How will Call Me Back appear with the combination of other post-call features?

  Call me back will appear in the following form factor on the after-call screen with the combination of other features: Call Me Back + User Feedback Call Me Back + Video Caller ID Call Me Back + Video Caller ID + User Feedback