Can user feedback campaigns be edited?

• Related Articles

• How to create a User Feedback campaign?

  Step 1: Post enabling the feature, start creating a feedback campaign. Step 2: Start by adding the campaign details. Campaign Name: The campaign name should be easily identifiable with the purpose of the feedback campaign being setup. Add ...

• Where can I check my User Feedback data?

  User Feedback data is available inside campaigns under the “STATS” tab. Businesses can select the timeline for the reporting and use the export report option to download the user feedback data. The cumulative feedback dashboards are also available ...

• In what formats can User Feedback be available for businesses?

  Businesses can set up user feedback campaigns in two formats: Call Ratings: Available only on answered calls to gauge the quality of the call. This helps businesses to optimize calling efficiency and performance. Questions: Available on Answered, ...

• What are the call type available for User Feedback?

  Currently, businesses can create campaigns with the following call types: Missed / Rejected Calls: Campaign to gauge feedback from users who missed/rejected the call from your verified business. Answered Calls: Campaign to gauge feedback from users ...

• How to enable the User Feedback feature?

  Step 1: To enable User Feedback, login into your Truecaller business console. Click on the User Feedback option from the left navigation menu. Post that click on the “Enable User Feedback” button to enable the feature. Step 2: Click the “Enable” ...