Can I change the order of my question in a feedback campaign?

Feedback question order can be changed only while creating a new campaign. The toggle option beside the campaign cards can be used to shuffle the order of questions.

Illustration: For example, the third question will now be reordered as the second one. The toggle arrow beside it can be used to reshuffle the order.

The new reordered feedback campaign setup!

• Related Articles

• How to create a User Feedback campaign?

  Step 1: Post enabling the feature, start creating a feedback campaign. Step 2: Start by adding the campaign details. Campaign Name: The campaign name should be easily identifiable with the purpose of the feedback campaign being setup. Add ...

• How to end a User Feedback campaign?

  Click on the “Stop” button on the main User feedback status page to end a campaign. Post that, confirm the action by clicking the “End Campaign” button.

• How many feedback questions can be added to a feedback campaign?

  A maximum of three feedback questions can be added to a user feedback campaign. These can be a combination of Call Ratings and Questions[Multi-choice short, Multi-choice long, and Free Text] or either of them.

• What are the guidelines for creating campaign names?

  The campaign name should be easily identifiable with the purpose of the feedback campaign being setup. The campaign name is a mandatory step in creating a user feedback campaign. Users give a campaign name with a limit of 50 characters.

• Can user feedback campaigns be edited?

  Once the user feedback campaign is live, it cannot be edited.