User Feedback data is available inside campaigns under the “STATS” tab. Businesses can select the timeline for the reporting and use the export report option to download the user feedback data. The cumulative feedback dashboards are also available ...
In this scenario, businesses, while setting up feedback campaigns, should avoid running campaigns on the same date across a Number Group. While running multiple campaigns on the same number of groups, the Call Type must be different, or the campaign ...
A maximum of three feedback questions can be added to a user feedback campaign. These can be a combination of Call Ratings and Questions[Multi-choice short, Multi-choice long, and Free Text] or either of them.
Truecaller Verified Business Caller ID does not remove spam. Onboarding with the verified business program does not guarantee spam removal or number whitelisting. When a verified number is identified as spam by Truecaller’s spam algorithm, an ...
The call reason text should be <= 50 characters, and a minimum charter limit of 10. The reason mentioned must be crisp, meaningful, and easy to understand from the end user's call perspective. The text should be free from grammar or spelling errors
Truecaller Verified Business Caller ID is a brand identity solution. It will help you showcase your brand name, logo, and industry tags to establish brand safety and trust in communication while also preventing identity theft by scammers. There will ...
Business Profile helps you share your business info and show your authentic brand personality exclusively to Truecaller Users. Exhibit online presence with Website and Social Links. Add visual context and appeal with handpicked images. And summarize ...